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Communication Programs

The Essential Communications Course and Service for Multicultural Construction Crews

The construction workforce is facing drastic composition changes. Differences in culture and native language of the workers have created an education and productive relations gap that will be filled through proper training of the construction workforce. This course uses a 40-minute toolbox talk integration approach, in which Americans, Bosnians, Hispanics and all other cultural groups involved in the construction industry come together to learn communicational skills as well as cultural differences. Theses course allows construction foremen to better manage their workers while the construction workers understand the differences, feel and act safer, and loose the fears of communicating in English.This training includes the use of the nationally awarded "Handbook on the Essential Resource for the Construction Industry".

Multicultural Train the Trainer Program (multi-lingual)

A key component of this Multicultural Workforce Program consists on making sure all the developments and best practices in training a changing workforce are shared with our members. Becoming a multicultural instructor is not a finite task. It is an ever-changing process. However, our Train the Trainer Program consists of one day (8 hours) training for facing and training diverse in language and culture group of workers. In our train the trainer course, the participants will learn:

  • Methods for developing internal apprenticeship programs suitable for multicultural workforce.
  • Methods for training and working with a multicultural workforce.
  • Strategies of how to make worker’s difference in culture strength instead of a weakness.
  • Increase participation of workers in multicultural training initiatives.
  • Reduce conflict and friction on the jobsites.
  • Conduct training in different languages for English speakers only
  • Use various methods to deliver training previously developed in your institution.
  • Use research evidence and incorporate multicultural methods in ongoing training programs.
  • Find a number of resources available for all instructors.

For more information, please contact Fernando Aveiga at faveiga@mbionline.com (515) 250-4485.